Privacy Policy

I. What personal data we use and for what purpose;

II. What personal data we disclose to third parties;

III. How long we keep your personal data;

IV. Marketing messages;

V. Your rights;

VI. How we use cookies;

VII. Other important information about the use of personal data;

VIII. Changes to your privacy policy;

IX. How to contact us.

1. We process your personal data with your consent and legitimate interest for the purpose of processing your personal data, which is to enter into and properly perform a contract with you.

2. We aim to ensure the smooth provision of services to you, quality service and the best possible experience for you with our Company, and we process your personal data for the purpose of this legitimate interest. You have the right to object to such processing at any time by contacting us by email at [email protected]. If we receive your disagreement, we will stop processing your data immediately, but may take up to 10 days.

We process your technical data on the basis of legitimate interest as set out below.

We process the following types of personal data:

YOUR COMMUNICATION DATA

1. Your name, address, email address, phone number:

a. by delivering the goods purchased by you in the online shop avokadobaldai.lt to the payer and delivery address specified by you;

b. sending you information about our new products and services;

c. to find out your real age, as the services provided on our website are only intended for persons over the age of 16.

2. Your purchase and action history, which consists of your purchases, the items stored in your basket and your actions when using email, website:

a. selling you goods;

b. providing services and assistance, including dealing with refunds;

c. by sending personalised emails.

3. Your marketing data: your consent to receive our offers and newsletters, your email address where you subscribe to our newsletter about product news and offers.

We keep this data for 2 years.

DETAILS OF THE TRANSACTION

1. Your payment information:

a. accepting and returning monies in order to fulfil our contractual obligations to you;

b. on fraud prevention and detection, to prevent and detect fraud.

We keep this data for 10 years.

TECHNICAL DATA

We collect, analyse and transfer your data to ensure the smooth provision of services to you, quality service and the best possible experience for you in our company. We process your technical data received from analytics providers such as Google, Facebook.

By collecting data through Google Analytics tools, we process statistical information about the traffic on our website, the browser you use, the computer you use, the number of visits, the time spent on our website, the number of times you have visited our website, the website from which you came to our website, and the type of search that brought you to our website.

We keep this data for up to 2 years.

II. What personal data we disclose to third parties

The Company undertakes not to disclose the Buyer's personal data to third parties, except in the following cases:

1. if the Buyer consents to the disclosure of personal data;

3. We will only retain your personal data to the extent necessary to comply with contractual obligations or legal requirements. Your personal data which is processed with your consent to such processing shall be processed and stored until the date of withdrawal of your consent.

We only send you marketing communications with your consent to process your data for direct marketing purposes. With your consent, we will send you direct marketing communications by email to let you know about our news and promotions and to give you access to our new products. All subscribers to marketing communications may unsubscribe from marketing communications sent from Avokado Baldai UAB or avokadobaldai.lt at any time.

You can do this:

by clicking the unsubscribe link in any email or by contacting our customer service centre by email [email protected]. If you cancel your subscription, we will update your profile so that marketing messages are no longer sent to you. Please note that updating our systems may take a few days. You may therefore continue to receive direct marketing messages for some time while your request is processed.

You have the following rights as a data subject:

1. The right to access your personal data. You have the right to obtain confirmation from us as to whether we are processing personal data relating to you. When we process your personal data, you have the right to have access to the personal data we process together with certain additional information. This additional information includes the purposes of the processing, the categories of personal data and the recipients of the personal data. We will provide you with a copy of your personal data provided that the rights and freedoms of others are not infringed.

2. The right to have personal data rectified. You have the right to have any inaccurate personal data corrected and, taking into account the purposes of the processing, any incomplete personal data completed.

3. The right to request the erasure of your personal data. You may exercise this right where: (i) the personal data is no longer necessary to fulfil the purposes for which it was collected or otherwise processed; (ii) you withdraw your consent and there is no other legal basis for processing the data; (iii) you do not consent to the processing of the personal data in accordance with the rules of the applicable data protection legislation; (iv) the personal data is processed for direct marketing purposes; or (v) the processing of the personal data was unlawful. However, please note that in certain cases you may not be able to exercise this right due to exceptions. These exceptions include cases where the processing of personal data is necessary for: (i) the exercise of the right to freedom of expression and information; (ii) compliance with a legal obligation to which we are subject; or (iii) the establishment, exercise or defence of legal claims.

4. The right to restrict processing. This right may be exercised in the following cases: (i) where you contest the accuracy of the personal data; (ii) where the personal data are being processed unlawfully but you do not want them to be erased; (iii) where the personal data are no longer necessary for the purposes of our processing, but you request them in order to assert, exercise or defend a legal claim; or (iv) where you object to the processing on the grounds of public interest or legitimate interest, pending verification of the grounds for your objection. If we restrict processing on this basis, we may continue to store your personal data, but we will not further process it except: (i) with your consent; (ii) for the establishment, exercise and defence of legal claims; (iii) for the protection of the rights of other natural or legal persons; or (iv) for reasons of substantial public interest.

5. The right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that we use the data for public interest purposes or for our own or a third party's legitimate interests. If you do not agree to this, we will suspend the processing of your personal data unless we can demonstrate that the processing is for compelling legitimate reasons which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

6. The right to object to the processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you do not agree, we will stop processing your personal data for this purpose.

7. The right to portability of personal data. Where the legal basis for the processing of personal data is (i) your consent, or (ii) the performance of a contract or actions carried out at your request prior to the conclusion of a contract.

8. The right to receive your personal data in a structured, commonly used and computer-readable format. However, you will not be able to exercise this right where it may adversely affect the rights and freedoms of others.

9. If you believe that we are violating data protection legislation by processing your personal data, you have the right to lodge a complaint with the State Data Protection Inspectorate (www.ada.lt) at A. Juozapavičiaus g. 6, LT-09310 Vilnius.

10. You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of consent will not affect the lawfulness of the processing prior to withdrawal.

Our website, like many others, also uses cookies. These are small data files that help us deliver content faster and more reliably. When you visit or use our websites, or use our services, tools or messaging channels, we or our authorised service providers may use cookies to help us serve you better, faster and more reliably, including for advertising purposes.

Generally, cookies do not store any information that could identify the user, but your personal information that we process may be linked to information obtained and stored by cookies.

Cookies used by third parties

For direct marketing purposes, we may use marketing and/or advertising tools provided by Google Analytics, Facebook or other social networks to help us analyse the needs of our customers based on information collected by cookies. You can find out more about the cookie policies of these service providers on their platforms.

Children's personal data

The services provided on our website are intended only for persons over the age of 16. If we have reasonable grounds to suspect that we are processing the data of individuals who are under the age specified in this paragraph, we will remove the data of those individuals from our databases. If you have reasonable doubt that we may be processing the data of persons under the age of 16, please inform us immediately by emailing [email protected].

We periodically review our Privacy Policy to ensure that it reflects how we handle your data.

If we make significant changes, we will notify you on the website or by other appropriate means of communication, such as email, so that you can review these changes before continuing to use our website.

We always want to hear feedback from our customers.

Do not hesitate to contact us if:

- you have any questions or feedback about our Privacy Policy;

- you want us to stop using your information;

- you wish to exercise your rights as a data subject or lodge a complaint.

You can contact us regarding the processing of personal data and the exercise of your rights by email [email protected]. or by sending requests/complaints/reviews in writing to UAB Avokado Baldai, Varnės g. 9a-3, Vilnius.